Office Policies & Mission

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Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Manitowoc Office:

Monday: 9:00 a.m. – 6:00 p.m.
Tuesday: 8:00 a.m. – 5:00 p.m.
Wednesday & Thursday: 7:30 a.m. – 4:30 p.m.
Friday (Business Office): 8:00 a.m. – 12:00 p.m.

Chilton Office:

Every Other Thursday: 8:00 a.m. – 10:30 a.m.

Kewaunee Office:

Every Other Thursday: 2:20 p.m. – 4:00 p.m.

Our Mission

It is our team's desire to provide our patients with a unique, warm experience and a winning smile. By partnering with your regular dentist, you and your teeth will be cared for to provide you with complete dental health. We will share in your excitement as your smile progresses towards the finish line by bringing you the best care we possibly can. We not only want to be your orthodontic office, we want to be your friend.

Realizing that perception is reality, and that each individual is special – we want our patients to know that their needs are #1. We like to maintain an office atmosphere that emits success, caring, communication and fun. You are here for you; we are here for you.

We are committed to being open to feedback and change, to being aware of each other’s needs, and to mutually respect and support each other.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Working with Your General Dentist

By working closely with your general dentist, we can help you achieve your ideal smile. We are in constant communication with your general dentist throughout your treatment in our office. While you are receiving orthodontic treatment, you should continue to see your general dentist every six months to have routine follow-up care.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.